FAQ

Surten is a fully integrated business management software solution that can help you reduce the number of software programs you use today. Surten pulls information from one area of the software to another to help you operate more efficiently and profitably. You don’t have to enter information more than once to go from estimates to proposals, to job costing, to invoicing. Surten handles it all for you saving you time and reducing errors.

Surten was built with a modular design so you can build the system that best fits your needs. You don’t have to pay for what you aren’t going to use. You can start with the base module which includes the CRM, estimating, and proposal functionality then add scheduling, job costing, invoicing, and mobile time entry and job costing as needed.

Surten was designed and developed specifically for small contractors. You do not need to use or, more importantly, pay for software and functionality you will never use. Surten was created by a small contractor for small contractors. Regardless of your size, Surten will help you run your business more efficiently and profitably.

Yes, Surten is cloud-based so you can just sign up and get started immediately. However, it also has an option for you to upload the software to a server you have internally or through a third-party service as well. It is not too difficult to install, but we are more than happy to handle this for you. All you have to do is add the installation fee to your shopping cart and our support team will get you going as soon as possible.

You can cancel Surten at any time. Surten is a monthly subscription-based platform. You are not held to any contractual obligation, early termination penalties, or fees after you cancel your subscription. You cannot get credited for any fees already paid, but you will not be charged for anything else going forward.

Surten has a qualified team of professionals with extensive industry and software knowledge to help you install the software, train your staff, or provide ongoing support. All you need to do is select what services you want and add it to your shopping cart. There are no hidden fees or surprises. You always know what you are getting. Surten also provides free self-training video tutorials on how to use the software you can access at any time.

Surten values the feedback and suggestions of all of our clients. Since Surten was designed by a contractor for contractors, who else is going to provide the best ideas for making the software better? You are. We listen to our clients and will implement as many suggestions as possible through periodic releases. As long as you maintain your subscription, you will receive these enhancements automatically.

Documents

10 Things Contractors Must Consider When Buying Business Management Software

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Mobile CRM software for contractors